Scams and Alerts

Blue Ridge Bank and Trust Co. will NEVER ask you to verify personal information via e-mail, nor will we call you and request information over the telephone. Read emails carefully and do not click on any links you are unsure about.

If you believe you have responded to a fraudulent email or have given your personal information to a scammer, contact our Customer Service Center at 816-795-9933.


What is Windows XP End of Support?

Microsoft has provided support for Windows XP operating system for the past 12 years, but that support came to an end on April 8, 2014. This means there will no longer be technical support for Windows XP, and PCs running XP will no longer receive software updates from Windows Update. These include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software. PCs running Windows XP after April 8, 2014, should not be considered to be protected.

Microsoft will provide anti-malware-related updates through July 14, 2015, but warns that the tweaks could be of limited help on an outdated operating system. Without patches to fix bugs in the software, XP PCs will be prone to freezing up and crashing, while the absence of updated security related protections make the computers susceptible to hackers.

Without updates from Microsoft, people who currently use XP at home need to be extra careful.

What happens to PCs on Windows XP after April 8, 2014?
They will continue to work as normal and there will not be any kind of limitations imposed on the operating system. But it's the unknown that users should be concerned about. Drivers for new hardware that comes out will not be available for XP, and users may begin to encounter compatibility issues. Using Windows XP after April 2014 will be an "at your own risk" situation.

Recommendations for what to do focus on three main areas: securing Windows XP itself as much as possible, limiting what these PCs can do within corporate networks and on the Internet, and replacement.

Securing Windows XP includes making sure that it's on the most recent SP3 version, that all available patches and updates have been applied to it, and that a full-featured security suite with antivirus and firewall is installed and current on the PC. (User rights should be downgraded, so that they don't have administrator privileges.)

It's also important to use Windows XP with browsers that still support it, such as Google's Chrome and Mozilla's Firefox, and not with IE8, which is also falling out of the maintenance cycle. Unnecessary and insecure browser add-ons, controls and plug-ins should be uninstalled.

What are my options for Replacement?
Unfortunately all of the good options cost money. One option is to buy an upgrade to Windows 7 operating system, assuming the PC is new and powerful enough to work with that operating system. It's recommended to do a clean install, which means that the hard drive will need to be re-formatted and re-install all software. Otherwise - it's time to go PC shopping. The easiest machines to find will have Windows 8.1 which is the latest Microsoft operating system. But if staying with Windows XP, it's recommended to not connect the computer to the Internet due to vulnerability to online attacks.

Click here for more information on how to be more aware of online scams.