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Contact Us

How can we help?

Blue Ridge Bank and Trust Co. is committed to putting the customer first. The Customer Service Call Center is equipped to answer questions about your account, from checking to loans, quickly and efficiently. They are also prepared to help you with Online Banking.

Customer Service Center

Call 816-358-5000 or complete the Contact Information form below.
Monday - Friday 8 a.m. to 11 p.m.
Saturday - Sunday 9 a.m. to 5 p.m. 

For employment opportunities, please visit our Careers page.

Business Hours
See our Locations page

Please call 1-833-337-6075

Please call 1-800-992-3808
If you believe you have responded to a fraudulent email or have given your personal information to a scammer, contact our Customer Service Center at 816-358-5000.

Blue Ridge Bank and Trust Co. will NEVER ask you to verify personal information via email, nor will we call you and request information over the telephone. Read emails carefully and DO NOT click on any links you are unsure about.

The new Federal Trade Commission (FTC) website - - can help you report and recover from identity theft. They will walk you through each recovery step and help you put a plan in action.
Due to increased debit card fraud, there may be travel restrictions in some U.S. states that could impact the use of your Blue Ridge Bank Debit MasterCard®. Please call 816-358-5000 (during business hours) before traveling to ensure your card is not blocked. For international travel, please allow 24-hour notice.
Our bank routing number is 101001364.
You can make your loan payment over the phone using your VISA®, MasterCard®, or Discover® debit/credit card*.

Please call 816-358-5000.

Hours: Mon - Fri, 9:00 am - 4:30 pm

*Beginning December 1, 2023, Blue Ridge Bank will charge a $15 convenience fee to pay over the phone. In addition, certain fees may be charged by your credit card company. We advise you to check with them before making a payment.

Contact Information

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