Your Safety is Very Important to Us!
- There is something to pique your interest - someone in trouble, big discount offers, lottery win.
- The individual contacting you seems trustworthy, super friendly, and seems to care about you.
- There's a deadline associated with the offer - act fast, act now.
- Use a variety of strong passwords.
Don’t use the same password for every account and avoid using the names of loved ones, birthdates, or common words. Good passwords include a mix of upper and lower case letters, numbers, and symbols.
- NEVER share your passwords.
When it comes to online security, remember that giving a password = giving permission. If someone has been given a password to an account, unfortunately, there is little-to-no protection if they decide to take advantage of that access. Passwords only work when they are kept secret.
- Log out of your accounts.
Once you have completed your tasks or transactions within your online account, be sure to click ‘log out’, especially when using a public or shared device. This will prevent others from gaining access to your account and private information.
Phishing calls are on the rise and recently people have been receiving calls where the caller ID shows it is coming from Blue Ridge Bank. They are also masking the phone number so that it appears that it is coming from a bank employee. They may ask you to select a number to continue through the message. The best course of action is to hang up. Do not respond or provide any financial or personal information. If you have any questions, please call our customer service center at 816-358-5000.
Protect yourself and be aware of scammers who are taking advantage of fears surrounding the impact of Covid-19. There have been a variety of scams reported worldwide.
Fake Cures for Covid-19
Individuals and businesses selling fake cures for Covid-19 online and engaging in other forms of fraud. They often try to create a sense of urgency - for instance, "Buy now, limited supply."
Phishing emails with links
Phishing emails designed to look like they're from the World Health Organization or the Centers for Disease Control and Prevention. They lure you into clicking on a link or providing personal information that can be used to commit fraud or identity theft. Legitimate government agencies will never ask for your social security number, bank account number or login information.
Malicious websites and apps that appear to share virus-related information to gain and lock access to your devices until payment is received.
While there are many charities that are worthy of your donations, be sure you know who you are donating to. Research any charity before you decide to donate and go directly to their website. Never give cash or purchase gift cards for payment. You can research charities through the Better Business Bureau Wise Giving Alliance.
Scammers will attempt to get money in exchange for government assistance. Watch out for calls or emails that use the term "stimulus" and ask you to sign over a check or provide personal information like your Social Security number. Another common stimulus con comes via social media, in scam Facebook messages promising to get you "Covid-19" relief grants."
- Shop on legitimate websites. Stay safe by shopping with reputable companies you know.
- Use secure connections. Don't shop online while using public Wi-Fi.
- Lock down your devices. Secure your computer and mobile devices with strong passwords and biometric features.
- Monitor your accounts. Review your transactions to verify that the charges are correct.
- Set up alerts. Sign up for email or mobile alerts for your accounts.
- Report fraud. Notify our Customer Service Center at 816-358-5000 immediately if you suspect fraudulent activity.
- Threaten arrest or legal action against you unless you pay a debt, fine, or fee
- Promise to increase your benefits or resolve identity theft if you pay a fee
- Demand payment with retail gift cards, wire transfers, internet currency or by mailing cash
- Ask for bank information, such as checking account number, which leads to fraudulent activity on your account
- Threaten to stop your benefit payments if you don't comply
- Demand secrecy in handling a Social Security-related problem, or tell you to make up a story to tell your friends, family or store/bank employees
- Try to convince you by using spoofed caller ID numbers or officials' real names, or by emailing fake documents
- Hang Up!
- DO NOT give them money or personal information
- Report the scam at oig.ssa.gov
- Report other imposter scams at reportfraud.ftc.gov