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Contact Us

Customer Service Center

Blue Ridge Bank and Trust Co. is committed to putting our customer first. Our Customer Service Center is equipped to answer questions about your account, from checking to loans, quickly and efficiently. They are also prepared to help you with Online Banking.

Call them at (816) 358-5000, or email them at: call.center@blueridgebank.net

For employment or personnel inquiries, please email hr@blueridgebank.net

Business Hours

Monday – Friday: 8:00am – 5:00pm
Saturday: 8:30am – Noon
Locations

The Customer Service Center can help you with:

To Report a Lost or Stolen Debit Card after hours:

Please call 1-800-264-5578.

Travel Notification:

Due to increased debit card fraud, there may be travel restrictions in some states you are visiting or traveling through that could impact the use of your Blue Ridge Bank Debit MasterCard®. Please call 816-358-5000 (during business hours) before traveling to ensure your card is not blocked. For international travel, please allow 24-hour notice. 

Blue Ridge Bank and Trust Co. Routing Number:

Our bank routing number is 101001364.

To Make a Loan Payment Over the Phone:

You can make your loan payment over the phone using your VISA®, MasterCard®, or Discover® debit/credit card*.

Please call (816) 874-4710.

Hours: Mon - Fri, 9:00 am - 4:30 pm

*Beginning October 1, 2015, Blue Ridge Bank will charge a $7 convenience fee to pay over the phone. In addition, certain fees may be charged by your credit card company. We advise you to check with them before making a payment.