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(Update: June 15, 2020)

Our lobbies are now open with reduced hours and limited capacity. We have been following local government and CDC guidance to ensure the safety and well-being of our associates and customers. The Bank continues to monitor the situation as we move forward with opening the lobbies to regular hours. If you are not yet comfortable with visiting us in the lobby, we continue to assist customers with a variety of banking needs in the drive through. Our customer service center is also available to answer questions over the phone at 816-358-5000


(Update: April 14, 2020)

Economic Impact Payments or stimulus payments are automatic for most taxpayers. No further action is needed by taxpayers who filed tax returns in 2018 and 2019 and most seniors and retirees.

If you haven’t filed for 2019 but filed a 2018 federal tax return, the IRS will use their information from 2018 tax filing to make the Economic Impact Payment calculations. If you did not file a 2018 or 2019 federal income tax return you may follow the link below to enter payment information.


Visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect your payment and more.


(Update: April 4, 2020)

SBA Paycheck Protection Program update: Due to the overwhelming number of applications being submitted to the SBA, they are experiencing issues with their link where the applications are uploaded. SBA is working on the issue and hopes to find a resolution soon. 


(Update: April 1, 2020)

The Paycheck Protection Program (a provision of The CARES Act) authorizes up to $349 billion towards job retention and certain other expenses for small businesses and eligible nonprofit organizations during the COVID-19 crisis. Loan proceeds have the potential to be forgiven as long as certain criteria is met by the business.

We are encouraging business customers interested in the Paycheck Protection Program to review the PPP borrower information sheet to determine your eligible loan amount and the documents needed for processing the loan request.

The Payment Protection Program has ended.

Paycheck Protection Program overview

Paycheck Protection Program information sheet for borrowers

Paycheck Protection Program FAQs


(Update: March 27, 2020)

SBA Economic Injury Disaster Loan Emergency Advance (This loan advance will provide up to $10,000 of economic relief to businesses that are currently experiencing temporary difficulties.)

The SBA's Economic Injury Disaster Loan provides vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing as a result of the COVID-19 pandemic.

This program is for any small business with less than 500 employees (including sole proprietorships, independent contractors and self-employed persons), private non-profit organizations or 501(c)(19) veterans organizations affected by COVID-19.

The Economic Injury Disaster Loan advance funds will be made available within days of a successful application, and this loan advance will not have to be repaid.

For additional information:


To apply for a COVID-19 Economic Injury Disaster Loan and loan advance, click here.


(Update: March 26, 2020)

Protecting yourself from COVID-19 Scams

Protecting our customers from fraudulent activity is a top priority at Blue Ridge Bank and Trust. Be aware and protect yourself from scammers taking advantage of fears surrounding the impact of COVID-19. There have been a variety of scams reported worldwide. There have been reports of:

Fake Cures for COVID-19

Individuals and businesses selling fake cures for COVID-19 online and engaging in other forms of fraud. They often try to create a sense of urgency – for instance, “Buy now, limited supply.”

Phishing emails with links

Phishing emails designed to look like they’re from the World Health Organization or the Centers for Disease Control and Prevention. They lure you into clicking on a link or providing personal information that can be used to commit fraud or identity theft. Legitimate government agencies will never ask for your social security number, bank account number or login information.

Malicious websites

Malicious websites and apps that appear to share virus-related information to gain and lock access to your devices until payment is received.

Charity Scams

Seeking donations fraudulently for illegitimate or non-existent charitable organizations. Research any charity before you decide to donate and go directly to their website. You can research charities through the Better Business Bureau Wise Giving Alliance.

Government Assistance Scam

Scammers will attempt to get money in exchange for government assistance. Do not respond to calls, emails or text messages about money from the federal government. The government does not request payment upfront for financial assistance.

Tips to protect yourself

The  Federal Trade Commission has tips to protect yourself from possible COVID-19 related scams.

What to do if you think you are a victim

If you think you are a victim of a scam or attempted fraud involving COVID-19, you can report it without leaving your home through several platforms. Go to:

The National Center for Disaster Fraud Hotline at 866-720-5721

Report it to the FBI 

Cyber Scam – to submit a compliant  

Where to go for legitimate information about the coronavirus:

Going directly to reliable sources for information about the coronavirus is best. Here are a few sources:

Centers for Disease Control and Prevention 

World Health Organization 

National Institutes of Health 


(Update: March 17, 2020) 

Blue Ridge Bank and Trust is closely monitoring the development of the coronavirus (COVID-19) public health threat. To ensure our customers and associates remain as safe as possible, effective March 18, 2020, all branch lobbies and departments will be closed to the public, and we will operate as drive-through only. 

For information regarding hours and locations, please click here. 

Ways to Bank: 

You have multiple options available to manage your account without even leaving your home!  

Telephone banking

Online banking

Mobile banking

Text banking

Make a loan payment

Contact us by phone - Our Customer Service Center is equipped to answer questions about your account, from checking to loans, quickly and efficiently. Call 816-358-5000 for assistance from 8 a.m. to 11 p.m. Monday through Friday, and 9 a.m. to 5 p.m. Saturday and Sunday.